Provides information about a system, application or process instructions, procedures, and process flows, which are shown in step-by-step text format as well as visual graphics.

Provides information for the installation of the system, application or data, including installation strategy, planning and risk factors, and security.

Provides training or reference information for using the system, product, application or data. The Guide explains the major components, benefits, access information, and navigation instructions.

Provides procedures and information to administer and maintain a system, product or application, and includes an overview, data assets, processing, server and database administration, and backup instructions.

Provides procedures and information to run a system, product or application. It includes scheduled operations, unique tasks, troubleshooting, auditing, and best practices.

Provides the last step in formal approval and implementation of the project. It identifies the objectives, impacted devices, production delivery steps, technical support information, hardware and software components, testing and acceptance, rollback/contingency plan, and required training and documentation.

Provides a process that ensures changes to the production environment are planned, approved, tested, executed, and reviewed in a systematic efficient and controlled manner.